Call Us Toll-Free (855) 372-5551

Who We Are

Your Call Management Partner

You’ve spent years putting all the pieces of a successful business together. Shouldn’t the call center you choose care just as much about your calls as you do?

 

Advantage TeleMessaging, Inc.
understands that running a business in today’s fast-paced environment is tough enough. Since 1994, we have provided call management services that afford you the competitive edge you need without wasting your time or breaking the bank.


Industries Served

  • Hospitals
  • Doctors' Offices
  • Business Facilities
  • Corporations
  • Real Estate
  • Event Planning

Services We Offer

VIRTUAL/REMOTE RECEPTIONIST

Virtual / Remote Receptionist
Whether you don't have the budget for a full-time receptionist, your call volume is so high you are having trouble keeping up, or you are just trying to cut costs and relieve some HR headaches, Advantage TeleMessaging, Inc.'s Virtual Receptionist service is just what you're looking for!


We offer friendly, award winning 24 hour telephone answering service solutions for medical practices, businesses, and individuals. We are the only answering service in the area to have telephone agents certified by the Association of TeleServices International, Inc.

DIGITAL & ALPHANUMERIC PAGING

Digital & Alphanumeric Paging
If your organization relies on pagers, don't worry, Advantage TeleMessaging, Inc. has you covered. We support all major paging protocols and technologies giving you a seamless message delivery experience.

Appointment Scheduling

Appointment Scheduling
Full-service Appointment Scheduling and Event Registration service solution. Whether your needs are short-term or long-term, we can design a solution for your medical practice, business, or event! You can use our Scheduler on its own or in tandem with our award-winning answering services.

Messaging

E-mail & Text Messaging
Our two-way, HIPAA-compliant direct messaging application for smartphones and tablets will allow you to receive and reply to your answering service messages on iOS, Android, and BlackBerry smartphones and tablets. This is the perfect solution for medical practices and hospitals.

Fax

Fax
Whether you want your messages sent to you individually as we receive them or as a daily log, you can rest assured that Advantage TeleMessaging, Inc. will deliver them to your fax machine efficiently and reliably.

Your Advantage

We are a Telephone Answering Service that cares about your calls just as much as you do.

We are the only answering service in Berks County to be awarded the 2011 Award of Excellence for customer service by the Association of Telemessaging Services International (ATSI).
We have the resources and solutions to support your organization across a national and global spectrum.

Customer Testimonials

"About 26 months after opening our doors, I knew it was time for more support so we contacted Advantage TeleMessaging, Inc. Drew and his group stepped in and provided a live voice to after hour calls and when we needed to be out of the office. They customized our forwarding requests and we continued as if nothing had changed, except our calls now all received an answer from a real person. We have even experienced potential clients comment, "I didn't expect a return call so soon." Right at Home Berks has been very pleased with our message service partner and recommend them to offices looking for a professional service that will meet their performance expectations."
Jim Hutchinson – Right At Home Berks